Last updated: July 3, 2026
This Return & Refund Policy explains the rights and steps available to Blnkg customers after delivery. We value straightforward terms, clean explanations, and policy details that are easy to verify before checkout. We accept returns for both defective and non-defective products, and we accept exchanges when the requested replacement item is available.
For pet bowls, return review focuses on whether the item remains new, complete, clean, and matched with the original order record. Questions about pet bowls are easier to resolve when the customer provides the order number, item name, and clear context about fit, condition, delivery, or use. For pet supply orders, support review can include bowl finish, toy condition, chew marks, included pieces, hygiene, and the delivered package condition.
RETURN WINDOW
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Requests submitted after 30 days may not be accepted unless required by applicable consumer law.
RETURN CONDITION & ELIGIBILITY
Product condition accepted for return: new only. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To qualify, items should remain unused, clean, complete, and in original packaging with tags, manuals, accessories, or included components when provided. Returns affected by misuse, improper storage, unauthorized alteration, or normal wear may be declined unless law requires acceptance.
RETURN PROCESS & RETURN ADDRESS
To start a return, you can contact us at support@blnkg.shop. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Should you wish to start a return process, include the order number and a brief reason when contacting support.
Return method: by mail. Return label: included in the package, free. Approved returns should be mailed to this return address: 9596 NASTRAND CIRCLE, PORT CHARLOTTE, FL 33981 United States.
Please provide the order number, checkout email, product name, and reason for the request. For wrong, damaged, or defective products, include clear photos of the product and outer package. When information is incomplete, we may ask for the missing order details before confirming the next step.
RETURN SHIPPING FEES
If the product is defective, damaged, or incorrect upon delivery, we will bear the return shipping costs and provide a free return label.
For accepted returns, the return label is included in the package, free.
RESTOCKING FEE
Restocking Fee: No restocking fee will be charged to the consumers for the return of a product.
REFUND TIME_FRAME
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 days. Bank or card issuer posting times may vary after we submit the refund.
EXCHANGES AND CANCELLATIONS
We accept exchanges when the item qualifies for return and the requested replacement is available. If no suitable replacement is available, we may complete the request as a refund after inspection. Customers may request cancellation before the order has been processed or shipped.
CONTACT
For return and refund support, contact support@blnkg.shop or +12763143494. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM PST.
Pet Bowl Condition Review
For Blnkg returns, we review whether the bowl is clean, unused, free from food residue, complete, and returned with original packaging. Returns may be declined when a bowl shows bite marks, pet saliva residue, food stains, water mineral marks, scratches after use, odor, chipped ceramic after delivery, or missing base pads.
Return Packing for Bowls
Please return eligible bowls with rims, bases, and ceramic surfaces protected from impact during transit. The included return label is free, and Blnkg does not charge a restocking fee for eligible pet bowl returns.