Last updated: July 3, 2026
This Shipping Policy sets out how Blnkg manages order cut-off, handling time, transit estimates, free shipping, and tracking support. We value straightforward terms, clean explanations, and policy details that are easy to verify before checkout. The store currently serves customers in Singapore, and checkout amounts are displayed in USD.
Before shipping pet bowls, we compare the order details with the product record and prepare the parcel for standard carrier handoff. Questions about pet bowls are easier to resolve when the customer provides the order number, item name, and clear context about fit, condition, delivery, or use.
TRANSIT, HANDLING & ORDER CUT-OFF TIME
- Order Cut-Off Time: 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00.
- Handling Time / Processing Time: 1-3 Business Days, Monday-Saturday, after payment is successfully authorized through Shopify Payments.
- Transit Time: 7-13 Business Days, Monday-Saturday, after the order has been processed and handed to the carrier.
- Total Estimated Delivery Time: 8-16 Business Days, including order processing and transit.
Business Days are Monday-Saturday and do not include public holidays or carrier closure dates. If information must be verified before dispatch, we may email the customer before the order moves forward.
SHIPPING COST
We are pleased to offer Free Shipping on all orders within Singapore. No minimum purchase required. Standard shipping is provided at a cost of 0 USD for eligible orders, and the checkout Shipping field should display 0.00 USD for standard delivery.
DELIVERY AREA
Currently, we only ship to addresses within Singapore. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO).
Customers should review the shipping address carefully before payment, including unit number, postal code, region, and phone number when required. If delivery cannot be arranged to the address provided, we will contact the customer. The store keeps its customer-facing information consistent for Singapore orders, including shipping scope, support contact details, and refund timing.
SHIPPING METHODS & COURIERS
We partner with reliable couriers including USPS, FedEx, DHL, and UPS to ensure safe and timely delivery of your items.
An order can ship in more than one parcel when item size, packaging protection, inventory location, or carrier routing requires it. Any split arranged by us remains covered by the same free standard shipping promise.
Pet Bowl Packing Notes
Blnkg pet bowls are checked for material, capacity, rim shape, base contact, color, and package quantity before shipment. Shipping covers the listed bowl item only and does not include pet food, water, feeding mats, scoops, pets, treats, or veterinary products shown for styling.
Bowl Delivery Review
After delivery, customers should inspect ceramic rims, plastic bowl walls, base pads, and the package before discarding the carton. If a bowl arrives cracked, chipped, missing base pads, or visibly damaged, photos of the item and packaging help support review the shipment clearly.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package via our Order Tracking page or directly through the courier's official website.
When a parcel is delayed, damaged, or not updating, contact us with the order number and any carrier details or photos available. We will review the shipment information and assist with a practical resolution. When information is incomplete, we may ask for the missing order details before confirming the next step. For pet supply orders, support review can include bowl finish, toy condition, chew marks, included pieces, hygiene, and the delivered package condition. Contact support@blnkg.shop for shipment support.
CONTACT
For shipping questions, contact Blnkg support at support@blnkg.shop or +12763143494. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM PST.